diamond exchange

diamond exchange App support

Contact
+91 1112051053

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The diamond exchange:

Q1: How to log in after installing the diamond exchange?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number to complete the login process. With this method, you won't need a password or email login credentials.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection and wait for a strong signal. If you still don't receive the OTP after a suitable interval, try restarting the process. If this doesn't work, you can contact the app's support through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, log in with your active number. If it's changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you can log in and play without any problems. This should give you a seamless gaming experience.

Most Asked Questions Related To Withdraw In The diamond exchange:

Q1: What is the minimum withdrawal amount in the diamond exchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earnings from gaming activities can be withdrawn, not bonus amounts. This means users can access their hard-earned gaming rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details within this app, which includes uploading your Aadhaar card and saving your UPI and bank account information. This is a necessary step for the application process. Having all your details saved within the app will help facilitate the process.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay is an exception to the usually efficient process.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This means the bonus itself remains separate from withdrawable funds.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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